|Packaging + shipping cost is only 5 Euro flatrate worldwide. Price of products is pre-adjusted according to their weight to cover average shipping cost. Stocked products are sent out within 3 days. An order that includes any customized products, like assembled v3.x controller take 5..6 working days.
Delivery method: USPS / Hungarian National Post and Logistics. After sending out, package typically arrives after 4 working days in EU (8 working days to USA destinations). EU companies must provide EU-VAT-ID in the order note, other EU customers must pay custom-tax and VAT.
We only accept returns if
- we ship the wrong items
- or hardware fault, that was present at the time of shipping, can be proved,
Other returns are only accepted if items are undamaged and unmodified. These returns are subject to a 15% restocking fee.
Reasons may include:
We do NOT accept returns because of
- suitability concerns (for a particular purpose)
- functional issues related to freely downloadable software (firmware)
- Hardware problems caused by incorrect installations, such as - but not limited to
- incorrect supply voltage polarity or amplitude
- forgotten ground signals
- improper flyback connection
- overloaded outputs (lack of sufficient fuses)
For all returns, please contact us first to receive an authorization.
Customer Service Phone (EU): 36-1-257-3796 (language: English or Hungarian)
Postal Address: XDSL Kft 1091 Budapest Hurok u.7 HUNGARY
Web site URL: www.x-dsl.hu